For SABCAP, we designed and built a unified membership hub that brings together a business directory, member-to-member messaging, e-commerce, and an integrated learning system for quizzes and exams—wrapped in a clean, responsive interface with clear roles and permissions.
MEMBER ACCOUNTS & ROLES: Granular permissions for Members, Vendors, Moderators, and Admins; approval workflow for new sign-ups.
DEDICATED MEMBER AREAS: Private dashboards showing profile status, purchases, course progress, messages, and notifications.
BUSINESS DIRECTORY: Searchable, filterable directory with rich profiles (logo, services, regions, contact links) and optional verification badge.
INTERNAL MESSAGING: Secure, member-only messaging with unread counters and email notifications; block/report options to keep the community safe.
E-COMMERCE: Membership plans, renewals, and once-off purchases (courses, resources, event tickets) with SA-ready payment gateway integration and automated invoices.
LMS (QUIZZES & EXAMS): Courses with modules, timed quizzes, final exams, pass marks, retake rules, and completion certificates.
CONTENT ACCESS: Course and resource gating by role/plan; drip content for staged learning.
EVENTS-READY (OPTIONAL): Listings with RSVP/ticketing and member pricing; adds value to membership.
ANALYTICS & REPORTS: Member growth, renewals, course completion rates, and product revenue.
SEO & PERFORMANCE: Optimized metadata, schema for Organization/Service, WebP imagery, caching, and lazy loading for fast mobile performance.
COMPLIANCE: POPIA-aligned privacy, consent on signup, and clear terms/policies.
RESULTS:
ONE HOME FOR THE COMMUNITY: Directory, learning, and commerce run on a single, easy-to-manage platform.
MEMBER VALUE UP: Private areas, messaging, and exclusive content increase engagement and retention.
REVENUE STREAMS DIVERSIFIED: Memberships, courses/exams, and event tickets create multiple income lines.
SCALABLE FOUNDATION: New plans, categories, and courses can be added without rework.